1. Introduction
Jozi Student Hub (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
- Personal Details: Name, surname, email address, physical address, and mobile number.
- Student Information: Campus affiliation (e.g., UJ, Wits) for delivery purposes.
- Payment Information: We do NOT store card details. All transactions are processed securely via PayFast.
- Usage Data: Information about how you use our website (cookies, analytics).
3. How We Use Your Information
We process your data to:
- Process and fulfill your orders.
- Communicate with you regarding order status and updates.
- Improve our store functionality and user experience.
- Send marketing communications (only if you have opted in).
4. Data Security
We implement industry-standard security measures to protect your data. However, no transmission over the internet is completely secure. We encourage you to use distinct passwords and protect your account credentials.
5. Your Rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your data.
- Object to the processing of your data for direct marketing.
To exercise these rights, please contact us at support@jozistudenthub.co.za.